Apartamentos Mix Bahia Real - Playa de Palma (Mallorca)

+ Big rooms.

Half transparent bath walls

Unfortunately, there was nothing enjoyable about our stay at this hotel.

We arived at the hotel in the late evening with a reservation for 2 rooms. Upon entering the hotel we were disappointed to find that the pictures seen upon booking were deceiving. Once installed we were even more disappointed to find one of the rooms infested by a colony of ants. We requested a room change, however, the hotel did not have anyother rooms available for us. As it was late in the evening, the front desk suggested we sleep 5 persons in a room meant to hold 2. Moreover, the hotel refused to give us any compensation for the inconvinience. Instead, they insisted we pay for both rooms, as this was the inital booking request. Once hearing this, we imediately demanded to speak to management. The front desk insisted that no one having authority over the issue could be reached and nothing could be done to assist or compensate us. Their only solution was to sweep the ants out of the room. We persisted as much as possible for the hotel to contact management. Finally, they were reach and agreed meet us in the morning to tend to the problem - although insisting that the problem was ours to handle. After spending 2.5 hours at the front desk - and now being it 2am - we had no choice but to spend the night as sardines. The following morning were shocked to hear the manager was not present at the hotel and could once again not be reached. At this point we also came to learn that the payment for the entire stay at the hotel had been charged on credit card. Furious at the hotels unwillingness to cooperate we wished nothing more than to leave that same day. We requested once again to speak to management in order to better understand how such an inconvenience could occur at a four star hotel. Yet again the front desk refused to tend to us or to contact management - insisting that our issue had no real importance and that we were lucky to have a roof over our heads... ....

Great location right on beachfront. Clean. Friendly staff. We had a fantastic large room with a large balcony overlooking the beach and beautiful sunsets.

Personell at the reception proved to be very unprofessional. Here is the story: I decided to pay the in cash the 1 day accomodation cost. When I asked the receptioner to give me a receipt he was looking to me as I was an allien! He said that I will receive it by the evening. Of course that when I came back to the hotel late in the evening I was told that they did not receive yet the invoice+receipt from the agency?! But I was assured that I would 100% get it in the morning. Early in the morning at chek-out I asked again for the receipt, as a proof for the amount paid in cash. Again the same receptioner refused to give me any piece of paper, claiming that this would be illegal!!!! But I will get it by e- mail. Therefore, I gave up as I was at risk of not catching my flight. Still I don't have any receipt and I also have a bad feeling that they will also charge my credit card with the booked amount, so I will have a doubled payment for my 1 day stay at this entity. I really believe that you guys ("Booked.net") should immediately remove this accomodation unit from your esteemed web site. It might jeopardies yr well known reputation. Thanks God I had no problem with the other two bookings for our holiday in Mallorca. Best, Florin Tat

Very. Clean and spacious appartments Very friendly staff And most of all best value for money in arenallWe Will surely return to BR

No WiFi but internet in bar': 1euro for half an hour

perfect personal, clean and modern room, very good prices.

noisy clima from other buildings.

We were very comfortable in Bahia Real and loved the sea view and lovely sunsets. Staff were very helpful. Thank you everyone. Regards Ray and Ann O'D

it is very close to the beach of Palma, but the beach in the winter is very dirty, there are some kind of plant seeds all over the beach and no body cleans it. So we had to go to another cleaner beach.

Great localization

Very very poor breakfast - sometimes no dishes to put bread on, no forks and knives, no cleaning clothes to wash the dishes in the room, dirty bathroom - no general cleaning from long time I think, sometimes broken elevators.

It's close to the airport, so not a bad hotel to spend couple nights after arrival (before departure) to Majorca to visit Palma, Aquarium, etc; wouldn't recommend, however, for long holidays. Majorca has much more to offer than overcrowded Playa de Palma.

Breakfast is a bit of mess.

new hotel in comparison with other hotels in this area. next to the beach in the second line with shopping possibilities

the rooms are not very well cleaned and also the towels are not clean (even changed every day). Some ants have been in the room, even in the 5th floor

Good location. A bit far down the beach strip though (far from city and airport).

Everything at this place was a joke. It felt like a hospital with its lack of decor and gray cold plastic. The staff were hilariously bad and had odd requests. We needed to pay a deposit for the damn remote control! An hour later check-out was a complete 'no' and the breakfast was plain ridiculous.

Rooms are as you see them on the images and the hotel is quite silent.

Breakfast is very poor and some days you don't get your room cleaned. The entrance is not on the sea side, but on the opposite side of the building.

We were sorry that on the Saturday night we were so close to the drunken revellers outside on the promenade...was it schoolies' week or something? Apart fro that, good position.

Location was great- short walk to the beach

Staff were unfriendly and not overly helpful. No shower facilities after check-out, which for a beach hotel, is not very good. Bed linen not as clean as I would have expected from a 4-star establishment.